returns policy
image of two plants in blue pots

If you are in any way unhappy with your purchase, you can send it back to us, receive an exchange, credit note or full refund. Please return the item(s) unused in the original or similar package within 14  working days. Please enclose your delivery note or invoice to help us process your return.

For heavier items contact Customer Services and we will arrange collection.

Please either phone on 01206 247017 between 9 and 5, Monday to Friday, or

email customer services
Otherwise write to:

Lavender + Stone Ltd
Unit 2, Scarletts Chase Offices
Nayland Road
West Bergholt,
Colchester
Essex CO6 3DH